Header for Gold Key Select Site

Returns Policy

If you find it necessary to return the product(s) you received, we will accept the returns subject to the following conditions...

1.   If you received the wrong product or received a damaged or defective product due to negligence on our part, we will ship out a replacement product or a refund of the product(s) cost, if no replacement is reasonably available, when you return the original product to us (within 10 days) at GKS, Attn: Returns Department, P.O. Box 244, Danbury, Wisconsin 54830. Include a note explaining the return reason and we will pay the shipping costs including reimbursing you for the return shipping charges up to the amount of the original shipping charges.
2.   If, after receiving and inspecting your order, you decide the product(s) are not what you want or expected, return the unused product(s) within 10 days of receipt. Carefully package the product(s) in the original or similar shipping box to protect it from damage in transit and return to the above address. When we receive the product(s) (which MUST be in unused, resalable condition), you will receive a refund of your purchase price less the shipping charges back to us. 
3.   A returned product (within 10 days of your receipt) that has obviously been installed or used (scratched, bent or showing signs of wear) will be assessed a damage fee that will vary from 10% up to the full purchase price depending on the degree of damage. Once we receive the product and assessed the damage, you will be refunded the appropriate amount less all shipping charges. 
4.   A product that is returned after 10 days of receipt without prior authorization by us will receive no refund. If you feel you have a VERY valid reason to return a product, that must be discussed and approved by us first prior to the return. 

If you have questions about this Returns Policy, call us at 566-1491 (area code Seven One Five)

Copyright © 2016 GoldKeySelect.com. All rights reserved.